Get it Right the First Time: Hawaii Tourism Watch

Surfjack Hotel

Dates of inspections:     October 7, 2020 

Was this hotel open for guests during the October 7, 2020 inspection?             Yes.

Percentage of non-staff people whom local 5’s inspector(s) observed were not wearing masks or the mask didn’t cover their nose or mouth:     6%

October 7, 2020 Inspection Findings

Area of inspection:Inspection findings:
Plexiglas (or other) barriersFront desk did not have Plexiglas barriers. See photo.

The bell/valet stand did not have Plexiglas barriers. See photo.

Restaurant outdoor area host stand did not have Plexiglas barriers. See photo.

Hand sanitizerThere was no hand sanitizer station by the main elevator.
MasksOne employee was observed working without a mask on.
SignageThere were no maximum capacity signage by the elevators.

There was COVID signage by the restaurant. See photo.

OtherA guest used a luggage trolley to move luggage without assistance from a bellman. See photo.

Food menu was available in electronic format. See photo.

Photos

Front desk did not have Plexiglas barriers.

The bell/valet stand did not have barriers.

Restaurant outdoor area host stand did not have barriers.

There was COVID signage by the restaurant.

 

A guest used a luggage trolley to move luggage without assistance from a bellman.

Food menu was available in electronic format.