Get it Right the First Time: Hawaii Tourism Watch
Sheraton Maui
Dates of inspections: October 1, 2020
Was this hotel open for guests during the October 1, 2020 inspection? No
Has this hotel committed in a written agreement with Local 5 to providing COVID-19 testing for workers? No
Has the hotel provided Local 5 with its policies/procedures/guidelines for contact tracing and tracking staff interaction with guests and other staff: No
Percentage of non-staff people whom local 5’s inspector(s) observed were not wearing masks or the mask didn’t cover their nose or mouth: N/A**
October 1, 2020 Inspection Findings
| Area of inspection: | Inspection findings: |
|---|---|
| Plexiglas (or other) barriers | Front desk work stations didn’t have Plexiglas barriers. See photo.
Bell and valet stand didn’t have Plexiglas barriers. See photo. The Sand Bar didn’t have Plexiglas barriers installed. See photo. |
| Hand sanitizer | There was a collection of hand sanitizer stations still not installed yet. See photo.
There was no hand sanitizer installed by the housekeeping employee time clock. |
| Social distancing | An employee service elevator landing area didn’t have signage about maximum capacity limits or facemasks. See photo. |
| Signage | No signage for social distancing was observed in food and beverage outlets, but an inspector was informed that signs will be installed before opening.
There were no maximum capacity signage visible in employee service elevator landing lobby area but there was a sign on the floor indicating where to wait to board the elevator. The inspector was not able to observe the elevator interior. There was COVID signage observed in the locker rooms, and uniform areas. |
| Other | Only one temperature scan station was observed to be available to employees to use before entering the property. See photo.
Dirty uniform bin was uncovered. See photo. One of three PBX employee work stations didn’t have a plastic curtain set up. See photo. |
You can view protocol documents the hotel sent in response to Local 5’s information request here, the union received these protocols around September 21, 2020.
Front desk work stations didn’t have Plexiglas barriers.
Bell and valet stand didn’t have Plexiglas barriers.
The Sand Bar didn’t have Plexiglas barriers installed.
There was a collection of hand sanitizer stations still not installed yet.
An employee service elevator landing area didn’t have signage about maximum capacity limits or facemasks.
One temperature scan station was observed to be available to employees to use before entering the property.
Dirty uniform bin was uncovered.
One of three PBX employee work stations didn’t have a plastic curtain set up.
